MA-Return policy

Refunds and Replacements for Quality-Related Issues
Within 30 days of receipt, we offer either a full refund or a replacement for products affected by verified quality-related issues.

Eligible issues may include, but are not limited to, failure to power on, defective charging ports, unresponsive controls, connectivity failures, damaged housing/casing, or other manufacturing-related defects that affect the normal functionality of the device.

To request a refund or replacement, customers must provide clear photos or videos showing the issue or demonstrating the malfunction. This information allows our technical support team to verify the condition of the product and process the request efficiently.

Once the issue has been confirmed, we will provide an appropriate solution based on the circumstances, including either a full refund or a replacement product.

Please contact our customer support team as soon as possible after discovering any problem. We will review your request and provide further assistance promptly.

Please note that issues resulting from user misuse, accidental drops, water damage (beyond rated specifications), unauthorized modifications, or general user preference/incompatibility with personal third-party devices are generally not considered manufacturing quality defects.