MA-Terms of service

Customer Rights, Returns and After-Sales Service

Customers have the right to receive products that reasonably match the product description and arrive in acceptable condition. Customers may also check their order and shipping status and submit questions, feedback, or complaints regarding our products and services.

Please inspect your order promptly after delivery. If a product arrives damaged, broken, or otherwise affected during transportation, please contact our customer service team within 48 hours of receipt and provide clear photographs or videos showing the condition of the package and product.

Standard and expedited shipping services are provided in accordance with our Shipping Policy. Tracking information will be provided for supported shipments once the order has been dispatched.